Company Name: Foji Pet Mart Online Services (OPC) Pvt. Ltd.
Website Name: Fouji Canteen
At Fouji Canteen, we strive to deliver your products quickly and efficiently. Our shipping and delivery policy is designed to provide you with clarity and transparency regarding the timelines and process for the delivery of your orders.
All orders are processed within 1-2 business days after receiving payment. Orders placed on weekends or public holidays will be processed the next business day.
Shipping charges will vary based on the weight, size, and destination of your order. The shipping cost will be calculated at checkout before payment is confirmed.
We have partnered with reliable courier services to ensure safe and timely delivery of your orders. The tracking details will be provided via email or SMS once the order is dispatched.
Standard Delivery: 5-7 business days for most metropolitan cities across India.
Expedited Delivery: 2-4 business days for selected locations with an additional shipping fee.
Rural or Remote Areas: Delivery may take up to 7-10 business days, depending on the availability of courier services in your region.
Multiple Shipments: If your order contains multiple items, we may ship them separately to ensure faster delivery. You will receive tracking information for each shipment.
Delays: While we strive to ensure timely delivery, there may be unforeseen delays due to circumstances beyond our control such as natural disasters, strikes, or local delivery conditions. We will keep you informed in such situations.
Non-Delivery Areas: Unfortunately, some remote locations may not be serviceable by our delivery partners. If your location falls under such an area, we will notify you and arrange for an alternative solution.
Once your order has been shipped, you will receive a tracking number via email or SMS, allowing you to monitor your delivery in real time. Please allow 24-48 hours for the tracking details to become active.
For information on returns, exchanges, or cancellations, please refer to our Returns and Refund Policy.
We are committed to ensuring a smooth and hassle-free shopping experience. Should you have any questions regarding shipping or delivery, feel free to contact our customer service team at support@foujicanteen.com.
Last Updated: 01-09-2024